My agent has been my neighbor for 30 years…he’s going to go to bat for me.
The insurance companies are brilliant in how they set up their business. When they are selling you something, you get to talk to that nice fella who has always been there for you. But when it’s time to file a claim, now you get an 800 number and a 22 year old kid sitting in front of a computer in Tampa or Murfreesboro. The agent has no say in your claim. It’s all handled at corporate. The agent can honestly say “Sorry I wish I could help…My hands are tied”
